FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Chueca?

    At the Petit Palace Chueca we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Chueca a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Chueca is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Chueca once I have checked out?

    Yes, the Petit Palace Chueca allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Chueca?

    Petit Palace Chueca is a boutique hotel located on Calle Hortaleza, 3. The area of Chueca is always in fashion and is the most famous LGTBQ neighborhood in Europe which is synonymous for its vibrant lifestyle. Are you looking for the main points of interest in Chueca? In addition to its bars, nightclubs, galleries, restaurants and shops, there are some other places that may interest you such as the Madrid History Museum, the Museum of Romanticism, the San Antón Church, the San Antón Market, the Longoria Palace, and the House of the 7 Chimneys. There are also some magical streets to wander through such as Plaza del Rey, Fuencarral (and its market), Plaza de Pedro Zerolo, Hortaleza, Pelayo, San Marcos...and so many more that you won’t be able to stop.

  • What entertainment options does the Petit Palace Chueca offer?

    The Petit Palace Chueca offers you some special services such as bicycle rental, MIFI, iPad, wifi, iPad in your room, healthy breakfast buffet, 24 hour reception, meeting room, lobby

  • Can I stay at the Petit Palace Chueca once I have checked out?

    Yes, the Petit Palace Chueca allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • Is the Petit Palace Chueca adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Chueca hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind business travelers services does the Petit Palace Chueca offer?

    The Petit Palace Chueca is a Chueca hotel ideal for families with children. We have family rooms for up to 5 people, free breakfast for children booking on the official website, gifts for children ...